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FAQs

Frequently Asked Questions

  • State of Colorado, USA 
    Identification Number 2026-1277700.

  • Yes. MSB Registration Number: 31000323879716

  • Lumonex’s trade desk provides execution services and trade settlement Monday through Friday during US banking hours (8:30 am – 5:00 pm EST).

     
  • Trading and settlement services are not available during US bank holidays.
    Link: https://www.chicagofed.org/utilities/about-us/bank-holidays

  • Español
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  • Lumonex is an OTC (Over the Counter) trade desk. As an OTC desk, Lumonex exclusively faces institutional clients. We offer deeper liquidity than exchanges. Lumonex sources liquidity and provides top-of-book pricing from several unique sources, including exchanges and non-exchange OTC venues. Unlike an exchange, we are NOT a custodian and are not authorized to hold customers’ fiat or crypto. Lumonex provides self-custody services by delivering fiat and real crypto assets directly to clients’ wallets and bank accounts. Exchanges are often slow, rigid, and bureaucratic, and they treat their clients like a number. Lumonex takes pride in being flexible, efficient, and responsive to the unique requirements of each client.

  • All Lumonex  account applicants must fill out our online account application form and share the following documents:

    • Company Certificate of Incorporation

    • Company Memorandum and Articles of Association

    • Company Employer Identification Number (EIN) shown on IRS SS-4 form

    • Recent Corporate Bank Statement, which includes the Corporate address, dated within the past 90 days

    • Passport or Photo ID for all owners of 25% or more of the company (if applicable)

    • Proof of address for all owners of 25% or more of the company (if applicable) dated within the past 90 days

  • All third-party payment requests must also include a copy of an invoice for goods sold from the vendor receiving the payment. All third-party payments require approval from Lumonex's compliance team prior to trade execution.

  • All potential payment and banking institutions will be reviewed on a case-by-case basis. Please share all banking details during the AML/KYC account onboarding process.

  • Yes, Lumonex can send and receive from third-party payment institutions. All account applicants must submit proof that they hold a Corporate Account with the Third Party Payment Institution(s) during the AML/KYC account onboarding process with Lumonex. Within the United States, Lumonex  is not authorized to conduct business with entities and individuals incorporated and/or residing in the following states:

    Alabama, Alaska, Hawaii, Kentucky, Louisiana, Maine, New Mexico, New York, North Carolina, Ohio, Rhode Island, South Dakota, Vermont, Washington, Puerto Rico

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